Frequently Asked Questions
Everything you need to know about your Cloré Beauty experience.
How can I track my order?
Once your order has shipped, you will receive an email notification with a tracking number and a link to the carrier's website to monitor your delivery status in real-time.
What is your return policy?
We offer a 30-day return policy for unopened and unused products in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.
Are your products cruelty-free?
Yes, Cloré Beauty is committed to ethical beauty. None of our products or ingredients are tested on animals, and we are proud to be 100% cruelty-free.
Do you ship internationally?
Currently, we ship to the United States, Canada, and select European countries. Shipping costs and delivery times vary depending on your location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How do I know which product is right for my skin type?
Each product page includes a 'Best For' section. You can also take our online Skin Quiz or contact our beauty consultants via live chat for personalized recommendations.